Patient Reviews

First I want to start by saying I do love this establishment and they are normally great. Today, however, I am very disappointed and upset. I live an hour out of town and had an apt for this morning at 9am. First off, I never received anything in the days leading up to my apt to confirm. I've also had this set for 3 weeks because one of your filings had fallen out a good 4 weeks ago and this was the soonest you could see me. I left my house and along the way called the office to inform them I may be a little late due to the road conditions. Their voice mail then informs me they wouldn't start seeing people until 10am because of the weather. Ok, no problem, I'll just wait for them. That's understandable. I made that call around 830am. I'm almost to town and just to ensure i heard correctly i call again to listen to the voice mail at 9am. Still says they'll open at 10am, perfect. So here I am waiting patiently for them to open. 10am comes and I give them a few minutes to open, try to go in at 1003. No luck. Ok, maybe they need a few extra minutes? Back to the car. 1010am I try again, still locked. That's odd. So I call again to see if maybe they just forgot to unlock the door? Nope, NOW the voice mail says they arent opening at all. Are you kidding me!?! I drive over an hour in this weather on these dangerous roads for you to last minute decide you don't want to work today?!? What pissed me off the most to be honest, if you have clients with appointments, at least have the decency to call and inform them! Don't just hope they call and hear your voice mail or let them drive to your establishment to find out you won't be in! If you REALLY cared about people's safety on these roads you wouldn't leave it to chance.

- Brooke Huettl

- Christy Shaw

I broke my tooth at lunch and was in her office being seen 45 minutes later! Dr. Smart and her staff were fantastic. They were welcoming, friendly, and understanding. I appreciate her getting me in so quick. Followed by doing my root canal and crown. Excellent customer service.

- Candace Adams

I would give zero stars if I could, absolutely terrible.....nurses were great but the dentist....she is awfully rude

- Sally G

One star because there is no option of giving zero. Every filling, crown, and even mouth guards by all our family, had to be done more than once. Anything done on the teeth were left painful and fell out shortly after. I should have suspected when appointments weren't that long and the work seemed rushed. It is very sad though because the staff and the facility is very nice, but we don't care about that, we care about the dental work, because that is all we were there for.

- Chuck Jones